One of the primary reasons why entrepreneurs look for an outsourcing partner in Australia is to cut costs. Building an offshore outsourcing team allows business to operate more efficiently with added human resources, without spending the same amount when hiring local employees. Your costs for employing professionals can get cheaper for up to 70%. So how exactly does outsourcing make this cost reduction possible?


If you are concerned about the quality of work, that is just another misconception about outsourcing. The people working in outsourcing companies are experienced professionals carefully picked and trained to fill in the specific positions they are assigned to.

As a matter of fact, you might be working with more excellent professionals when offshore outsourcing compared to hiring local employees. The talent pool is more diverse, with individuals from across various industries with different levels of expertise. To conclude, building an offshore team can help your business spend less on labor without compromising the quality of work.


Fixed costs include rent, facilities, equipment, electricity, transportation, and other maintenance costs. These are required if you have a physical office where employees go to work. With offshore outsourcing, these responsibilities are taken off your shoulders. Instead of spending on fixed costs every month, why not use the money to add more people to your offshore outsourcing team? You can outsource more office tasks, grow your team bigger, and still allocate the same amount of funds for your fixed costs.


Besides building your offshore team, there are more ways to spend the savings you get from offshore outsourcing. You can spend more on marketing campaigns, upgrading the system, developing more products/services and making more investments that help your business grow in the long run.

How to Get Started with Offshore Outsourcing?

outsourcing services digital marketingSo now you’re ready to jump into your offshore outsourcing journey. To get started, it is important to find someone who will hold your hand and carefully guide you as you start building your first offshore team. This is exactly what we do at ProcessCorp. We make sure that you do not commit any outsourcing mistake and pledge to always help you every step of the way.

We can’t wait for you to experience the freedom and independence that come with outsourcing.

ProcessCorp is an Australian-owned and managed offshore outsourcing services provider. We are passionate about helping your business grow. Whether you are a start-up or an established company, we help you gain competitive advantage through outsourcing some of your business functions.

Recognizing that every business has unique requirements, we are dedicated to developing solutions tailored to your business.

Offshore Outsourcing by ProcessCorp

  • Customised solution

Successful outsourcing requires a partner who understands your needs and can deliver results aligned to your unique business objectives. Whatever your requirements are, we will give you tailored solutions.

  • Quality results on demand

With our commitment to operational excellence, we offer quality results wherever and whenever you need them.

  • Dedicated professionals

We employ only the most qualified and talented professionals to handle your requirements. We manage them just as you would in house, all while ensuring your data security and confidentiality.

What You Need To Know About Offshore Outsourcing?

What is Offshore Outsourcing?

Offshore outsourcing is a practice in which a business exports some of its business functions to other countries. Companies outsource for a variety of reasons but it is usually due to financial restrictions or to take advantage of lower labor costs.

Businesses, regardless of size, can greatly benefit from outsourcing; however, it is more beneficial to startups and small and medium businesses where financial capital is often limited. By handing over some of their business functions and activities, business owners can focus on core competencies and free themselves up for the more important aspects of the business.

Benefits of Offshore Outsourcing

While saving money is the core benefit of offshore outsourcing, there are heaps of other benefits:

  • Get proficient, dynamic, service-oriented staff
  • Finding the right people for the job is vital, but when you find the right outsourcing partner, this is something that you don’t have to worry about. All the tedious recruitment and selection process will be handled for you.
  • Achieve increased earnings at lower labor and overhead costs
  • With outsourcing, productivity is guaranteed to improve without you having to shoulder the labor costs associated with it. In fact, you only have to pay at least 1/5 of your current labor costs to outsourced professionals.
  • Save on technologies and infrastructure
  • Because work is not done in-house, you get to save on the infrastructure needed to operate your business.
  • Things can get done round the clock
  • Need customer service round the clock? Easy. Your outsourced team will work based on your preferred working hours.
  • Happier and more productive in-house employees
  • Overworked employees are unhappy, unproductive employees. When you outsource some of your jobs, you free up your in-house staff and allow them to have a better work-life balance.

Outsourced jobs often include administrative and back office operations, bookkeeping, graphic design, web development, sales and marketing activities, and social media management, among others. Offshore outsourcing is works for all industries. Whatever industry your business is part of, you can easily take advantage of the many opportunities for growth and enhanced business performance that offshoring outsourcing brings.

Determining which Functions to Outsource

Did you know that about half of the things you do every day can actually be done by someone else? You can take the unnecessary load off your shoulders and focus on what matters more. When you spend more time on that new business idea and free yourself from all the dead weight, you are not wasting precious time. So how will you decide which area of your business can be outsourced offshore? Well, you can determine this by answering the following questions:

  • Can it be done outside of the office?

Identify which tasks should be done in-house and which can be done outside of the office.  Those that don’t need to be done in-house can be easily delegated.

  • Does it require professional expertise?

Jobs like web development, search engine optimization, graphic design, etc., need technical know-how that you don’t necessarily need to learn yourself. When you outsource this, you will get efficient service and at very low costs when you do it offshore.

  • Is it time-consuming?

When a task is eating up a lot of your time, have it done by somebody else to free yourself up for more important work. This includes marketing database building, data entry tasks, email marketing, and transcription, among others.

  • Is it repetitive and boring?

When it’s repetitive and boring, it is not a core function of your business, and hence, can be handed over. Entrepreneurs and business owners need to be constantly excited to create and try something new.

  • Will it relieve and free up some time for your in-house staff?

Help improve your key staff’s mental health and well-being by delegating some of their tasks to your outsourced staff.

Here are the 4 Common Challenges and Mistakes of Offshore Outsourcing

A few minutes ago, we talked about how to get started with offshore outsourcing. It is also very important for you to know the common challenges companies experience in outsourcing and the usual mistakes they make when they outsource. This is so you can avoid these challenges and get the best experience in offshore outsourcing.

Offshore OutsourcingOutsourcing your Core Business Function

Yes, the more functions you outsource, the bigger the cost savings. However, you need to understand that not all tasks should be handed over to your offshore team. Identify your core business functions and do not hand this over. You need to have full control of your business and should be able to study and evaluate your business framework. Critical processes should remain in-house and under your full control and supervision.

Poor Communication

Successful offshore outsourcing is founded on constant and effective communications. When you outsource, you should have a point person assigned to serve as bridge between your business and your offshore team. Moreover, multiple communication channels should be set for a more effective communication.

Not Quantifying Deliverables

It is important that deliverables are set and specified and deadlines are communicated. Reasonable amounts of tasks must be assigned and performance constantly checked. You need to figure out how long a task is usually done in-house so you will know when the time-frame you’ve set is realistic.

Not Getting Ideas and Feedback

One common mistake among business owners is not encouraging the sharing of ideas nor getting feedback from their offshore team. Oftentimes, they already have ideas on how to improve the processes after a few weeks of working on your jobs. Your offshore team can be one of your business’ most important assets as they can bring amazing ideas to the table.

You just need to be open about it by asking and openly listening.   We hope that this list will serve as a guide for you to avoid the same mistakes and to properly navigate in the world of offshore outsourcing. We are confident that you will have a great experience, especially when you partner with ProcessCorp. Here in ProcessCorp, we help businesses achieve their corporate goals and help them prosper and grow. Talk to us today and let us know what you need.

Here’s how you can successfully manage your offshore outsourcing team

offshore outsourcing teamMany countries, including Australia, are imposing strict lockdown to flatten the curve and stop the spread of the COVID-19. This is indeed a challenging and difficult time for businesses out there. However, having an offshore outsourcing team can help you deal with this stressful change. While everyone is forced to work from home, some of us may not have the complete resources to continue working seamlessly.

This may become a problem to some business owners. That is why having an offshore outsourcing team, who are already capacitated to do any job, is important nowadays. If you’re looking for assistants or a seasonal staff to help you out, then you have stumbled upon the right place. Knowing how to build an effective offshore outsourcing team is worth knowing before you start looking. In this post, we share some things you need to consider in order to build an effective offshore outsourcing team.

Clear direction

Make sure that you set the direction and target for your business. This is a way for you to build your operations, assess your progress, and check for improvements. Everyone on the team must be fully aware of the goals and directions you have, so that everyone can also build their own priorities and small goals in order to continuously gear towards the right direction.

Good communication

Any kind of relationship needs good communication. Whether in-house or offshore, good communication to your team is a vital tool to be successful. Always communicate with your members constantly and effectively so that you’re all riding the same boat and gearing towards the same goal. Setting up weekly or monthly meetings can certainly help. You can use tools such as Zoom and Skype to have online virtual meetings.

A simple and clear system

With people now working from home, adapting to the changes and establishing new systems and processes can be a big dilemma to businesses. But if you already have an offshore team, you may have been spared from this problem. To those struggling to set up new systems, you need not to worry. You can all work together to establish new guidelines and new systems in keeping the business afloat. This may mean new storage file locations, time logs, and even working hours. Make sure you have successfully set a simple and clear system and process that everyone can easily follow and adapt.

Build Your Offshore Outsourcing Team with ProcessCorp

You might feel like your company is coming to an end because of this tragic crisis. However, many actually believe otherwise, including us. With the help of offshore outsourcing teams, we can still continue our businesses and operate seamlessly like before. Talk to us and let’s discuss on how we can help your business thrive amidst the Coronavirus threat.