4 Common Challenges and Mistakes of Offshore Outsourcing

4 Common Challenges and Mistakes of Offshore Outsourcing

On our previous blog post, we talked about how to get started with offshore outsourcing. It is also very important for you to know the common challenges companies experience in outsourcing and the usual mistakes they make when they outsource. This is so you can avoid these challenges and get the best experience in offshore outsourcing.

 

Outsourcing your Core Business Function

Yes, the more functions you outsource, the bigger the cost savings. However, you need to understand that not all tasks should be handed over to your offshore team. Identify your core business functions and do not hand this over. You need to have full control of your business and should be able to study and evaluate your business framework. Critical processes should remain in-house and under your full control and supervision.

Poor Communication

Successful offshore outsourcing is founded on constant and effective communications. When you outsource, you should have a point person assigned to serve as bridge between your business and your offshore team. Moreover, multiple communication channels should be set for a more effective communication.

Not Quantifying Deliverables

It is important that deliverables are set and specified and deadlines are communicated. Reasonable amounts of tasks must be assigned and performance constantly checked. You need to figure out how long a task is usually done in-house so you will know when the time-frame you’ve set is realistic.

 

Not Getting Ideas and Feedback

One common mistake among business owners is not encouraging the sharing of ideas nor getting feedback from their offshore team. Oftentimes, they already have ideas on how to improve the processes after a few weeks of working on your jobs. Your offshore team can be one of your business’ most important assets as they can bring amazing ideas to the table. You just need to be open about it by asking and openly listening.

 

We hope that this list will serve as a guide for you to avoid the same mistakes and to properly navigate in the world of offshore outsourcing. We are confident that you will have a great experience, especially when you partner with ProcessCorp. Here in ProcessCorp, we help businesses achieve their corporate goals and help them prosper and grow. Talk to us today and let us know what you need.

How to Get Started with Offshore Outsourcing

How to Get Started with Offshore Outsourcing

So now you’re ready to jump into your offshore outsourcing journey. To get started, it is important to find someone who will hold your hand and carefully guide you as you start building your first offshore team. This is exactly what we do at ProcessCorp. We make sure that you do not commit any outsourcing mistake and pledge to always help you every step of the way.

We can’t wait for you to experience the freedom and independence that come with outsourcing.

ProcessCorp is an Australian-owned and managed offshore outsourcing services provider. We are passionate about helping your business grow. Whether you are a start-up or an established company, we help you gain competitive advantage through outsourcing some of your business functions.

Recognizing that every business has unique requirements, we are dedicated to developing solutions tailored to your business.

 

Offshore Outsourcing by ProcessCorp

  • Customised solution

Successful outsourcing requires a partner who understands your needs and can deliver results aligned to your unique business objectives. Whatever your requirements are, we will give you tailored solutions.

  • Quality results on demand

With our commitment to operational excellence, we offer quality results wherever and whenever you need them.

  • Dedicated professionals

We employ only the most qualified and talented professionals to handle your requirements. We manage them just as you would in house, all while ensuring your data security and confidentiality.

 

If you need a reliable partner to handle your business operations, ProcessCorp will gladly assist you and help you achieve your business goals. What are you waiting for? Contact us today!

Why The Philippines is The Best Outsourcing Location

Why The Philippines is The Best Outsourcing Location

In this blog post, I’ll share to you why I think the Philippines is the best outsourcing location. When I first tried outsourcing my graphic design jobs some years ago, I found a Filipino who did a great job at it. So much so that he opened the doors for me to outsource more of my business functions. In my quest to help other Australian businesses grow, I put up ProcessCorp, a business process outsourcing to the Philippines, and started helping other entrepreneurs and businessmen.

The Philippines is the best outsourcing location for offshore outsourcing because of its highly skilled English-speaking workforce and its good political landscape. Its good outsourcing climate has been providing small to multi-billion-dollar companies with vast opportunities for growth.

Favorable Time Difference

With a time difference of only two hours (three on Daylight Saving), your offshore team will essentially be working at the same time as you. You can even opt for a 24-hour operation if you need people working round the clock for you.

Low Labor Costs

When you outsource, all benefits, incentives, and other HR-related costs are already shouldered by your outsourcing provider. You will find that even with all these, you still get charged 60%-70% less than your current labor costs.

Highly Skilled Workforce

The Philippines boasts of its 97.5% literacy rate with the median age of its population being 23. Every year, about 500,000 graduates from the various universities and colleges in the country are added to its skilled, qualified, and education workforce. Moreover, high school and university curricula are integrated with trainings on the workflows of the Business Process Outsourcing (BPO) industry.

Exemplary Work Ethic and Attitude

Filipinos are known for their resourcefulness and good work ethic. They are, perhaps, one of the most hardworking people in the world. Filipinos are very resilient – bouncing back up after every fall with smiles on their faces. The Filipinos’ positive attitude and constant willingness to help and learn will surely help make your offshore outsourcing journey a breeze.

English Proficiency

The Philippines is known to be the third largest English-speaking country in the world, with about 95% of its population speaking English. Being a US colony for 48 years, English has become the main and official business language in the country and is used as the medium of instruction in schools.

Philippines: Best Outsourcing Location

These, and more, are the reasons why I truly believe that the Philippines is the best outsourcing location. Indeed, you can never go wrong with choosing to hire a virtual assistant in the Philippines. Let us know what business function you need help with and our team will assess and give you the help and support you need. Talk to us today!