Tips in Choosing the Right Outsourcing Partner

Tips in Choosing the Right Outsourcing Partner

Sep 12, 2019

Looking for the right outsourcing partner can be a long and difficult task. Companies will sort through tons of candidates before choosing the right outsourcing partner that will suit and provide their needs. It is a meticulous job to decipher which among hundreds of outsourcing BPO companies is the perfect match for your business. There are plenty of these services on the web, but it’s not just about finding the cheapest one that you can partner with. Rather, you need to choose the one that will bring value and results that you intend to have.

In this post, we share to you some tips when choosing an outsourcing partner that will fit your needs:

Check track records

In order to see how well the outsourcing company performs, you can check their experiences for the different kinds of customers that they have provided services for and the number of projects that they have completed. This can help you analyze if the particular outsourcing service provider is best suited for your business.

Check for financial stability

Make sure that your outsource partner is financially secure; also find out more about the outsourcing service provider’s directors and managers, their experience and their qualification. This information will help you analyze if a particular outsourcing service provider can match up to your expectations.

Check samples

Asking for your outsourcing partner’s samples can help you better understand if the selected outsource partner matches up to your expectations. Samples would also give you a good idea about your IT partner’s capabilities, technical expertise and level of quality.

Check references

Most of us will ask for references or suggestions from people we trust before actually diving into partnership. From references you can find out more about the quality of service, timely deliveries and customer support services. By contacting the customers of your outsourcing partner, you can find out more about the abilities of your outsourcing partner.

Check company’s work culture

Working with a company whose goals and culture blend well with yours is the best foundation for building a strong business partnership. Having work outsourced requires a lot of coordination between businesses in partnership, so being surrounded with the right attitudes and priorities helps streamline execution and increase collaboration in each task you require.

Here’s how to identify a great outsourcing partner.

Finding the perfect outsourcing partner is a crucial step in your offshore outsourcing journey. You will need to find a company that will perfectly match your business needs and structure.  There are various factors that you will need to evaluate before deciding on a service provider.

Scope of Work

What are your desired outcomes and how do you need them done? Before handing over your business’ functions, you must have a clear process of how it should be done. This process document will be the basis of your offshore work. The best results come from clear and specific process documentation. At ProcessCorp, we help you come up with a clear process document by understanding your business. We immerse ourselves in your business and help you transition.

Transition Support

It is important that the outsourcing partner has a transition support in place to help you with the changeover. Handing over some work offshore is a major leap in your business and you need to make sure that you eliminate problems along the way. Transition support is something we love doing to our clients at ProcessCorp. We will hold your hand and guide you to the wonderful world of offshore outsourcing.

Clear and Reasonable Fees

We now know how the cost effectiveness of offshore outsourcing can greatly help your business. Before settling with an outsourcing partner,  make sure the fees and charges have already been properly communicated. Do a little research on where the company is located. When they are in major cities, their fees are usually much higher than those in smaller cities.

Trial Period

It would be great if you can trial the outsourcing services for a few weeks before you commit on a long-term agreement. A good outsourcing partner will not hesitate to offer you this. To give our clients a glimpse of the many opportunities and benefits of outsourcing, ProcessCorp usually offers them a two-week free trial period.

Flexibility

Your service provider must be able to adapt to and serve your requirements. They must be available whenever you need them and be able to serve you in times of urgency or during swift management changes.

Reputation

In choosing the perfect outsourcing partner, find out who the company’s current and previous clients are, what industries they serve, and what their industry reputation is.

Here are the questions you should ask your outsourcing partner.

Finding an outsourcing partner in Australia can be challenging, but finding a good offshore team will pay off and benefit your business greatly. When selecting an offshoring provider, there are things you must consider before making that deal. Be sure that outsourcing business operations is what your company needs or that building an offshore team will suit your system. Here are questions you can ask before choosing an outsourcing partner:

WHAT IS THE SYSTEM OF OPERATIONS?

Where does the offshore team work? What is the extent of tasks that the team can perform? These simple but critical questions will give you an idea of the operations and work setting of your offshore team. Knowing this will help you evaluate if you will be partnering with the right offshoring provider. Build an offshore team that suits your local team’s operations.

WHAT IS THE AVAILABILITY OF THE TEAM?

This does not only include the regular and daily schedules. Before starting the partnership, you must know ahead about the arrangement when it comes to holidays and leave. Make sure to know when the workers will or will not be available for duty.

WHAT IS THE RECRUITMENT PROCESS?

You will be entrusting part of the human resources tasks to your outsourcing partner, so you should know what goes into the selection of members in your team. Ask how they choose the best candidates, what qualifications they require, and what evaluation and tests need to be passed before hiring.

HOW IS THE ACCOUNT MANAGED?

What additional details should be known about the contract? Are there hidden costs or minimum contract terms? If things don’t work out, will there be termination fees? Know every detail included in your contract before signing.

Processcorp will help you build an offshore team with full transparency guaranteed. You may ask any of these questions before partnering with us, then you will experience all the perks of outsourcing your business operations. Contact us and we will discuss how we can help your business grow. We can’t wait to be your outsourcing partner!

 

Why Graphic Design is Important For Any Business

Why Graphic Design is Important For Any Business

Sep 3, 2019

In this digital era, graphic design has become important for any type of business out there. Whether you’re a small business selling products, or a big brand trying to maintain its reputation and earnings, graphic design is no doubt very useful in targeting your goals. Even when you have a physical store built somewhere, it is now important to also dive into the online world where everyone can be found in order for you to quickly reach your target customers. Because of this, you would need good graphics, coupled with your awesome product or service, to catch the attention of your clients. So you have a business, you will surely be needing graphic design.

In this post, we share to you more reasons why graphic design is highly important for any business out there looking to expand their reach and increase profit:

It shows your branding

If you decide to dive into the online world for your business (which you should), then you must think about your company’s branding and design. It is important to keep a consistent look and theme all throughout your content and pages to give a good impression to your clients. Especially when starting out, you must look visually appealing to the public so they get to notice you. Even in social media, first impressions are very essential. You must be able to quickly catch a customer’s attention through well-made graphics that speak your brand.

It conveys your messages more clearly

Great graphics and design can help you express your messages to the public creatively and innovatively. Through the use of graphics, your messages are clearer, efficient, and can be comprehended easily, thus attracting your target customers. The use of info graphics, for instance, is a great way to let your audience understand your message easier. Therefore it is important to have a good graphic design team who can work with you to achieve this.

You can get ahead through creativity

Graphic design is not new to many businesses. In fact, the competition right now has become tougher than ever, and it is highly important to get creative in creating content that will not just capture people’s attention, but will also keep their interest for a very long time. Thus, a good content should be eye-catching, helpful, and has value to your target audience. You need to make sure that your customers understand your brand immediately. With proper planning and innovative creativity, you can design awesome content that will put you ahead of other businesses who are also in the field.

Your followers will increase faster

As mentioned, having visually appealing images and graphics can capture your target audience quicker thus building your followers count rapidly as well. These days, everybody does not just follow a brand because they like the products and services, but people also follow the brands that consistently know their style and design.

 

If you need graphic designers for your business, you can easily find skillful and talented ones who can adapt or event create your business branding. Outsourcing graphic designers have never been easy and we can help you select a team that will help you get the recognition you deserve through great graphic designing. Contact ProcessCorp here for design needs.